English articles

Insights Library

Readable guidance for safer accounts, clearer communication, and stronger privacy habits.

24 results Clear filters
Scenario cover image for keeping calm and judging fake tax refund messages.

Scam & Risk Awareness · 2026-07-07

Fake Tax Refund Notices and Invoices: Why Scam Messages Surge During Tax Season

Every year, fake messages impersonating tax authorities, the Ministry of Finance, or e-commerce platforms appear in large numbers around tax season. These scams exploit psychological tendencies when people face official names rather than technical vulnerabilities. This article summarizes the common

Read
Cover image depicting a scenario of skepticism towards fake investment information.

Scam & Risk Awareness · 2026-07-05

How to Identify Fake Investment Scams? Common Scamming Techniques Behind High Returns

Investment scams have become one of the most financially damaging types of fraud in recent years, affecting victims from various backgrounds. This article outlines the common tactics, conversation features, and identification methods used in fake investment scams, equipping you with a clear thought

Read
Fake bank customer service call safety reminder cover image.

Scam & Risk Awareness · 2026-07-04

How to Identify Fake Bank Calls? Confirm These Details When Receiving a Call from a So-Called Bank Customer Service

When receiving a call from someone claiming to be bank customer service, many people feel anxious, especially when the caller mentions account issues, unauthorized credit card charges, or the need for immediate action. This article outlines common techniques used by fake bank customer service

Read
A graphic depicting fake customer service impersonating official customer service.

Scam & Risk Awareness · 2026-06-29

Will Fake Customer Service Really Contact You? Common Fraud Tactics Explained

Receiving a proactive message from customer service—does it really mean that the official team is assisting you? In recent years, fake customer service scams have appeared on social media platforms, messaging apps, trading platforms, and cryptocurrency services. This article summarizes common

Read